You’ve decided you need a new furnace, now what?
Get in touch with usWe’ll do a quick call about what you want done, go over your options, and schedule a time to meet on site. You’ll get a text or email with the date and time of our appointment, which you can respond to with any appointment modifications or questions prior to our arrival.
The day of your home visitYou’ll get a text approximately 15 mins prior, to let you know we are on our way! Once on-site we will look around the house to assess what we need to do to complete the project so we are prepared to complete the job efficiently. We will review options again, and answer any questions you have. You will receive a quote via email, which you can then approve or decline online at your convenience.
You approve your quoteOnce approved, we will contact you to schedule the install, and you will receive a text and email to confirm the time / date of install. Don’t worry about a thing. We will coordinate all equipment and subtrades for the work to be completed.
On installation dayYou will get the text notification of who to expect when we are on our way. When they arrive, our techs will introduce themselves, and get to work. If you’d like, you can go through the job with the tech or leave them to do the work. If we have any questions or concerns will will find you. Once the job is complete, the tech will go through the job and explain the operation of the new system as well as any maintenance requirements.
Wrap it upWe will register the products for you to ensure any extended warranties are qualified for, apply for the permits and inspections as required. The invoice will be sent, payment can be made by cash, cheque or E-transfer (ask us about the 4% discount on MOST retrofit jobs for those methods of payment), credit card or financing.
Enjoy being warm!Enough said. Right?
